I came to Heritage Title Agency in February 2017. I am the assistant to the manager but can also write up the closing files for the closers and fill in as a receptionist/closing coordinator when needed. I handle all the title policies for Heritage and getting them sent to the lenders and new owners. I am ready, when needed, to troubleshoot if one of the closers needs an older file from the archives.
I have been in the Real Estate Business since 2001. I am an experienced Closing Agent with a background in mortgage as a loan coordinator, processor and originator. I understand all aspects of closing through my experience and I feel it helps me better service my clients. I am passionate about my work and making the closing experience the best it can be for our Realtors, Lenders and Clients alike. I am very active in the community with Fundraising and Networking with the Women's Council of Realtors and the Sevierville Chamber of Commerce.
I began working at Heritage Title in November of 2017 as a Receptionist/Closing Coordinator. I answer phones and communicate with our customers to get all the information needed to get new files started. I order all title work from our abstractors and enter that information into the computer. I am also a helping hand to our closing agents when I am needed. I pride myself in organization and great customer service.
I started with Heritage Title in February of 2O17 but have quickly advanced to a closing agent position. My prior background in mortgage lending, deeding and title has helped me excel to my current position and have become a great asset to our team of closers. I am very detail oriented and pride myself on customer service. I feel the customer/client is number one and do my very best to alleviate their fears and frustrations with the closing process. It is important to me to get the clients to the closing table and have them understand the closing documents. I am a life-long resident of Sevier County, TN
I have been in the title business for 30 years plus and my knowledge of title abstracting and solving title issues comes from my years as a closer. I have built relationships with lenders and Realtors by prompt and courteous service. Realtors know they can call me anytime as most of them have my cell number. I have always felt that we needed to be more than a 9-5 company.
I am a member of SMARTR, Womens Council of Realtors, Sevierville Chamber of Commerce, and Pigeon Forge Chamber of Commerce. I am actively involved in senior dog rescue.
I am originally from IL but moved to East TN in 1995 as I had vacationed here many years and knew this was home for me.